Endurance sports skew toward people who already see themselves as athletes, which quietly locks out the women, people of color, and financially constrained first-timers the sport claims to welcome.
Solution
A brand and site built to dismantle the "I'm not an athlete" barrier at first contact, driving a 30% conversion rate from a first-time-athlete audience.
Brand Story
Lucid Motion Fitness is a triathlon training company that centers around the following values:
Inclusivity
Accessibility
Holistic Strength
Research & Insight
Studies show that endurance sports lack participation amongst women, financially challenged individuals and people of color.
Solution
Interview, study, and collect data to understand why certain personas have felt left out of prior participation access.
Come up with user personas that exemplify the diverse user groups that have previously been blocked from training resources.
Design Principles
Belonging before performance. Accessibility as a feature, not a footnote. Warmth over intimidation.
Explore & Iterate
Peek into the UI Design Process
Solution 1:
The reframe, stated
Design:
"Didn't think you could be an athlete? Think again." meets the self-doubting first-timer at the top of the page.
Solution 2:
Flash Motion System:
Design
Blue, pink, and green streaks as a motif across the website and branding to signify the diversity of motion. The energized design scheme includes color-coded tiers in the payment flow so the affordable path is a real choice.
User Flow
Landing to booked consultation, marking where each barrier gets answered: identity at the hero, cost at the tiers, access at Pay-It-Forward.
Takeaway
Creating products for diverse audiences who have been previously underserved requires a user-centered approach with an equity-focused strategy in the design.
See More
Maps reimagined, data design, and 3D solutions to better manage data and engage your audience.